Privacy Policy

The Faves Club Dream Hair Package Draw

Effective date: 18^th March 2026 | Last updated: 2026

1. Who We Are

This Privacy Policy explains how The Faves Club (‘we’, ‘us’, ‘our’) — operated by : Oluwamayowa Famodun, 86 – 90 Paul Street, EC2A 4NE — collects, uses, stores, and protects your personal data in connection with the £2000 Dream Hair Package Draw and our associated marketing activities.

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions about your data, contact us at: [email address].

2. What Data We Collect

When you enter the Draw or interact with our website, we may collect the following personal data:

• Full name
• Email address
• Date of birth (to verify age eligibility)
• Instagram handle
• UK postal address (postal entrants only)
• Hair texture and colour preferences
• Payment details (processed securely via Stripe — we do not store card details)
• IP address, browser type, and device information via cookies
• Referral code activity

3. Why We Collect Your Data (Legal Basis)

We collect and process your data for the following purposes:

• To administer and fulfil the Draw, including selecting and notifying the winner (Legal basis: Contract / Legitimate interests)
• To verify eligibility and prevent fraudulent entries (Legal basis: Legitimate interests)
• To send you confirmation and entry-related communications (Legal basis: Contract)
• To send you marketing communications about The Faves Club products and future promotions, where you have opted in or where there is a legitimate interest based on your entry (Legal basis: Consent / Legitimate interests)
• To comply with legal obligations (Legal basis: Legal obligation)

4. Marketing Communications

By entering the Draw, you agree that we may contact you by email following the draw to share information about the The Faves Club product launch, including an exclusive discount code. This is based on our legitimate interest in communicating with entrants about our brand launch.

You have the right to opt out of marketing communications at any time by clicking ‘unsubscribe’ in any email we send, or by contacting us directly at info@thefavesclub.com Opting out will not affect the processing of your entry or any data processed for draw administration.

5. How We Share Your Data

We do not sell your personal data. We may share your data with:

• Stripe Inc. — for secure payment processing. Stripe’s privacy policy is available at stripe.com/gb/privacy
• Email service providers — to deliver transactional and marketing emails
• SMS service providers — to send opted-in text message updates
• Analytics providers (e.g. Google Analytics) — for website performance tracking, using anonymised or aggregated data where possible
• Legal authorities — where required by law or regulation

All third-party processors are contractually required to handle your data in compliance with UK GDPR.

6. Data Retention

We will retain your personal data for the following periods:

• Draw entry data: 12 months from the draw date, or until your request to delete is actioned (whichever is sooner)
• Payment records: 7 years in accordance with financial and tax regulations
• Marketing preferences: Until you withdraw consent or opt out

After the retention period, your data will be securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the data we hold about you
• Right to rectification — to request that we correct inaccurate or incomplete data
• Right to erasure (‘right to be forgotten’) — to request deletion of your data in certain circumstances
• Right to restriction of processing — to request that we limit how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests, including marketing
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, contact us at: [email address]. We will respond within 30 days. If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Cookies

Our website uses cookies to improve functionality and analyse site performance. The types of cookies we use include:

• Essential cookies — required for the website to function (e.g. session cookies, shopping cart)
• Analytics cookies — help us understand how visitors use the site (e.g. Google Analytics). These are only set with your consent.
• Marketing cookies — used to track referrals and ticket purchases. These are only set with your consent.

You can manage your cookie preferences at any time via the cookie settings banner on our website, or through your browser settings.

9. Data Security

We take the security of your personal data seriously and use industry-standard measures to protect it, including SSL/TLS encryption on all data transmission, secure third-party payment processing via Stripe, and restricted access to personal data within our team.

No method of electronic transmission is 100% secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours and affected individuals promptly.

10. Children’s Data

This Draw is open to persons aged 16 and over. We do not knowingly collect personal data from anyone under the age of 16. If you believe we have inadvertently collected data from a person under 16, please contact us immediately at [email address] and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or participation in the Draw after changes are posted constitutes acceptance of the updated Policy.

12. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or your personal data:

• Email: info@thefavesclb.com
• Post: Oluwamayowa Famodun, 86 – 90 Paul Street, EC2A 4NE.
• Instagram DM: @thefavesclub
• We aim to respond to all data-related enquiries within 30 days.